Find Us on Facebook
Online Reservations

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player





Frequently Asked Questions


You can always call us at (440) 879-0155 or (440) 842-6044 and ask a live person!


General Questions:

Do laser tag games typically sell out?
How do I make a reservation for laser tag?
What payment options are available?
Is laser tag safe?
Are we allowed to bring food into your facility?
Is there an age limit to play laser tag?
Do you provide storage for purses and personal items?
Is there a dress code to play laser tag?
Will other people be playing in our laser tag game?
What is the parking situation at Lazer Xtreme?
Do players need to sign a waiver?
Can I use my cell phone in the briefing room or arena?

Birthday Party Questions:
What do we have to bring on the day of the laser tag party?
Can we bring in our own food or have it delivered?
Do we have to order the pizza ahead of time?
What soft drinks do you carry?
Who owns the Laser Tag Facility?
What is Exclusive Use?
What's the deal with tokens?

 

Do laser tag games typically sell out?

We frequently have sold-out laser tag games, especially during peak weekend times. Wait times are usually minimal.

Back to top

How do I make a reservation for laser tag?

We do not accept reservations for individual play. However, groups and parties may reserve games in advance.

Back to top

What payment options are available?

We accept cash, as well as Visa, Mastercard, and Discover. We do not under any circumstances accept checks or American Express. We are also unable to provide cash back.

Back to top

Is laser tag safe?

Laser tag is an indoor physical activity. While it is supervised at all times, and we make every effort to ensure strict adherence to all of our rules, and prohibit running, we cannot assume any responsibility for any injuries that may occur. Our lasers are Class I laser products, and have not been directly linked with adverse health affects. We also employ the use of commercial fog, which is composed of food-grade mineral oil. If you are asthmatic, epileptic, have a heart condition, are currently pregnant, or if you suffer from any other health condition, you are personally responsible for deciding whether or not playing a moderately physical activity will be detrimental to your condition. We cannot under any circumstance give medical advice as to whether or not laser tag will pose a risk given your individual health record.

Click HERE to read more about health concerns while playing laser tag.

Back to top

Are we allowed to bring food into your facility?

NO, but we have food and drink available from our concession stand. Groups can bring outside food if you book a party room.

Back to top

Is there an age limit to play laser tag?

We recommend laser tag for kids age 6 through 96! We do not have an age limit, but it is a blacklit environment and the game is open to people of all ages. We see children younger than 6 rush in to play enthusiastically, and we see some children older than 6 who'd rather wait outside.

Back to top

Do you provide storage for purses and personal items?

No. Unfortunately, we cannot be held responsible for lost or stolen items.

Back to top

Is there a dress code to play laser tag?

We do require at least some clothing! We also highly recommend that you do not wear open-toed shoes. Under no circumstances can anyone play laser tag barefoot. Remember that the arena is blacklit, so white or bright-colored clothing will glow, and darker clothes will help you stay out of enemy sight!

Back to top

Will other people be playing in our laser tag game?

Lazer Xtreme games can accommodate up to 60 people per game, and we often sell our weekend games out. It is almost a certainty that your group will be playing with other people of any age and of either gender. Private laser tag games can be booked at additional cost, and reservations are a must.

Back to top

What is the parking situation at Lazer Xtreme?

Lazer Xtreme has plenty of free parking right out front!

Back to top

Do players need to sign a waiver?

No. We have an excellent safety record and do not require signed waivers. Each player is required to watch our safety briefing video before entering the arena.

Back to top

Can I use my cell phone in the briefing room or arena?

Sorry, but no cell phones shall be used in our laser tag gaming area. We require your undivided attention in our safety briefing. We also don't want your cell phone to cause a distraction for others, making them miss important information. Those of you who cannot respect this rule simply cannot play. We will firmly, but politely ask you to leave the briefing room and arena if you use your cell phone in these areas. Please do not get angry at our employees, who are required to enforce this rule.

Back to top

What do we have to bring on the day of the laser tag party?

We pride ourselves on taking care of every need you may have on the day of your laser tag party. All you really have to bring is the kids! We can take care of pizza, cake and tokens right when you arrive! Your personal birthday party host will take care of everything -- serving all the food, making sure your pitchers of soft drinks never run dry, and most importantly, ensuring that everyone has a great time!

Back to top

Can we bring in our own food or have it delivered?

You are more than welcome to bring in your own food to your laser tag party! We do require that you bring the food in, and that it not be delivered. We can only accept deliveries from our preferred pizza vendor that are ordered through us.

Back to top

Do we have to order the pizza ahead of time?

Our birthday party packages include two kid-sized slices of pizza for the party guests. Extra pizza for parents/chaperones is not included. If you expect that some parents will stay during the party, we definitely recommend ordering extra pizza in advance. Just call us and we'll be happy to help you.

Back to top

What soft drinks do you carry?

We proudly carry Pepsi products at our fountain and in our vending machines as well. Our vending machines offer Aquafina brand bottled water, as well as energy drinks, and several other soft drink choices.

Back to top

Who owns the Laser Tag Facility?

Lazer Xtreme in Cleveland, Gearworks in Nags Head as well as the Panther Family Fun Center and our Ultrazone laser tag facilities in Northern Virginia are proudly owned and operated by BusinessVentures.com, LLC. Our President is Rick Rahim. Our corporate headquarters is in Great Falls, VA.

Back to top

What is Exclusive Use?

For our standard laser tag birthday parties, we can accommodate 20-30 people, and we simultaneously take in 2-3 separate birthday parties at once to play laser tag, as it is a "the more the merrier" type of game. However, for larger groups, or groups that simply want the laser tag arena exclusively for their group, we offer "Exclusive Use" birthday parties. While it is a bit more costly, for some parties, it may end up being a better deal, or simply provide the privacy you desire.

Back to top

What's the deal with tokens?

All of our video games in our arcade use tokens. You can purchase individual tokens at 25 cents each, or you can buy our $10.00 value cup, and get five extra tokens for free! That's 45 tokens for only $10.00

Back to top

 

Lazer Xtreme Family Laser Tag and Family Video Arcade is located in Middleburg Heights, OH very close to Cleveland, Berea, Parma, North Olmstead, Strongsville, Brecksville, Lakewood, Brunswick, Brooklyn, Seven Hills, and Richfield. Middleburg heights is in Cuyahoga County, Ohio. We have Laser Tag Games, Air Hockey Tables, Video Games, Video Golf, Music, Driving Games, Shooting Games, Dancing Games, and many more fun video arcade games. Our amusement center is fun for the entire family. From young children ... to teenagers ... to adults -- everyone has fun at Laser Xtreme in Cleveland! (Laser can be sometimes spelled as "lazer" with a "z".)

® 2017 Lazer Xtreme Family Fun Center, a BusinessVentures.com company. Content by Rick Rahim.